CCTV Installations And Lawsuits, Who Wins?

By Ben Sparks

Nuisance lawsuits are filed against businesses every day. Some are won, some are dismissed and some never come to a civil jury. The chances are that the ones that were dismissed and the ones that never came to a jury had evidence presented to either the attorneys or jury from a CCTV system. A CCTV installation provides many opportunities for a business, shoplifting is reduced, employee actions can be monitored and the actions of customers in the store can be monitored and recorded. The monitoring and recording of the actions of the customers can and will successfully reduce the number of nuisance lawsuits.

The CCTV installations in and around the store provide the store owners the ability to defend against unwarranted lawsuits. Recording the store and its surrounding environs provide documentation of the actions in the areas of view of the cameras. These recordings are invaluable to the attorneys for the owners of the store.

When images from the cameras located in and around the store are recorded the time and date that the image was recorded is inserted onto the video. This image when combined with an accurate time and date provides incontrovertible evidence that a person who has initiated a nuisance lawsuit was either not there or not injured at the store.

Some nuisance lawsuits involve the actions of a clerk and a customer. Should a person claim that a clerk harassed, accosted or otherwise injured a customer, the CCTV installation will show the actions of both the clerk and the customer. Should the video show no acts that could be deemed improper to the customer, the simple presentation of the video to the customers' attorney should remediate the matter quickly.

There are nuisance lawsuits that have been filed in the millions of dollar range. Most of the nuisance lawsuits that are filed are for considerably less. If the CCTV installation saved the company only $20,000 one time, the CCTV installation would have paid for itself. This return on investment when added to all of the other advantages of a CCTV installation make a CCTV installation highly attractive to any business. - 30201

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